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01/09/2021

when-I-try-to-open-the-embroidery-file-on-my-machine-restart

Brother: When I try to open the embroidery file on my machine, it reports that a fault has occurred and I have to restart my machine

This can happen. We deliver the PES format in version 1. Apparently the newer machines don't understand it properly. You can use a program like Wilkom TrueSizer, read in the embroidery file and save it in a different format under Save as. Select the format PES and under Options the version your machine understands, usually version 5 is sufficient. Alternatively, you can also read in DST on your machine.

This can happen. We deliver the PES format in version 1. Apparently the newer machines don't understand it properly. You can use a program like Wilkom TrueSizer, read in the embroidery file and save it in a different format under Save as. Select the format PES and under Options the version your machine understands, usually version 5 is sufficient. Alternatively, you can also read in DST on your machine.